Calligo employees have passed a data competency check. All staff members have had their references checked and have also signed an encompassing Confidentiality Agreement with Calligo, preventing the disclosure of any sensitive materials in our domain.
Access to systems and data is only by experienced engineering staff that has been granted by Director or ‘C’ level management.
Staff members are aware that their access to systems and physical access is monitored. Access to all systems and the data contained within is role based, ensuring that control of access is maintained and provided on a needs basis opposed to full access at all times.
Any changes to data, systems or infrastructure must be requested through Calligo’s formal change management process, with approval required by its change board, which includes a member of our executive management team prior to any changes occurring – this ensures that any change that is authorized to occur is fully considered and understood, which includes relevant rollback and reversal processes in the unlikely event that a change must be backed out.
Our Change Management process is ITIL compliant, and is a key area of our certified ISO standards – the Security & Compliance group performs audits.