Our managed services and support helpdesk are world class. We aim to ensure that all you need to focus on is optimizing your data and managing your privacy. We take care of the rest.
Fully operational, fully secure and fully supported – our continuous promise to hundreds of customers around the world
Calligo’s services are fully managed and monitored by an expert team. You can be assured that your data and applications are continuously available, backed up, protected in the case of a disaster, resilient and optimised. We are focused on delivering the ideal environment for you to extract maximum value from your data.
Calligo uses a wide range of technologies and best practice processes to protect your data throughout its journey. Patching, firewalls, anti-malware and data loss protection are all handled by an expert, fully-accredited team.
All our solutions are underpinned by our 24×7 Support Services, providing our clients with the reassurance that expert technical and operational support is always available.
Key to this is our Helpdesk Service, which offers 24×7 incident response capabilities. Our experienced staff are trained to professional handle all requests and SLAs are established based on the priority of the calls being raised. Once a ticket has been initiated it is quickly allocated to the best suited resource to ensure rapid identification of the issue and its subsequent resolution.