HR Manager

Jersey, Channel Islands

As the HR Manager, you will deliver high-quality HR solutions across a range of HR activities to enable leaders and employees to deliver the business strategy. You will work within the business support function and in collaboration with other areas of the business. The role is responsible for managing payroll processes, employment offers and exit administration as well as the administration of employee benefits.

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Calligo HR Manager - Calligo Careers

Type: Permanent

Hours: Full Time

Reports to: Financial Controller

Department: Back Office

Access Level: Operator

Key Duties:

  • Support managers in handling employee relation issues such as disciplinary, grievance, long term sickness/capability issues and performance monitoring process
  • Ensure that the Disciplinary, Grievance and Performance Improvement/Capability policies and procedures are relevant and provide clear guidance & capture legal requirements
  • Manage partnerships with geographically distributed HR business partners, Employee Relations specialists, and speciality HR service providers (compensation, finance, benefits, immigration, payroll, mobility, HRIS etc.)
  • Improve processes and drive requirements for additional improvements to eliminate manual processes
  • Ensure employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time
  • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with all applicable privacy laws including GDPR
  • Enrol new starters in the healthcare and pensions schemes
  • Maintain up-to-date holiday and sick records
  • Complete all-new hire background checks and new starter offer paperwork

Typical Activities Include:

  • Assist with policy development and strategy to align with business objectives.
  • Accurate and timely collation of data for HR metrics and monthly reporting
  • Respond to audit or information requests as necessary
  • Gather qualitative retention data by conducting and analysing employee stay/exit interviews
  • Oversee compensation and benefits processes, including communication to employees and managers
  • Initiate and support improvement initiatives in HR processes to improve efficiencies and effectiveness
  • Ensures all regional HR activities are in line with global, regional and local policies, and local employment laws

Skills and Experience:

  • Experience of working in a stand-alone HR manager or HR business partner capacity for an international business
  • Excellent administration, planning and execution skills, particularly the ability to multi-task and prioritize in a fast-paced environment
  • Experience in resolving complex HR queries from managers and employees
  • Exposure to working in an organization with a matrix structure and with multiple lines of authority leveraging influence within a complex network of stakeholders.
  • Experience in managing senior key stakeholder relationships
  • Strong interpersonal and communication skills; clarity, tact, professionalism and consensus-building skills
  • Previous exposure supporting Payroll function advantageous


  • CIPD Level 7 (or 5) In Human Resource Management or equivalent HR qualification
  • 5+ years of relevant work experience in HR and business management
  • Travel required, mostly in Europe and North America
  • High standard of written documentation, and previous experience of producing professional and robust letters and reports


  • Commercial mindset: able to work with the business and consider the commercial implications of decisions
  • Creative problem-solving skills and willingness to offer suggestions for improvement
  • Self-motivated, works independently, takes initiative
  • Strong attention to detail, accurate and thorough
  • Professional, impartial and independent attitude with a high degree of integrity
  • Commercial mindset: able to work with the business and consider the commercial implications of decisions
  • Professional impact: Confidence to challenge and skilfully influence others to gain buy-in
  • Situational decision making: Ability to make effective & pragmatic decisions or choices based on the specific situation and context
  • Ethical practise: Build trust by role modelling ethical practise, principles and values
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